What is [my] involvement in the design process?
I begin with a consultation session to construct a design brief for you, with all of your preferences and envisions for your design. Once the design process begins, you are able to contact me for updates on your product. There will be revision sessions to make any changes to your design until you are satisfied. Each project is allotted 2 free revision sessions. Any additional revisions are subject to pay an additional fee.
How will I receive my product?
Delivery of the product will be agreed upon during the consultation period. Files can be sent (depending on the size) through email, file sharing sites (such as Outlook, OneDrive, WeTransfer, Slack, etc,.), or any other preferred method.
What programs do you specialize in?
I primarily work with the Adobe Suite, including Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe XD, and Adobe After Effects. For Web Design, I specialize in WordPress, Wix, Shopify and Squarespace. Additional programs include Microsoft Office, Articulate Storyline and Blender. Should you have a preferred program be used, please feel free to let me know.
Do you offer Printing Services?
Unfortunately, other than sales of personal art prints, I do not offer a printing service, at this time. I aim to open printing services in the future to provide clients with top-quality printing services. However, if you are in need of a printing service, I can provide that through a trusted printing shop for an additional fee.
How can I contact you?
There are a number of ways to get in touch with me. You can: fill out a Contact Form through my site, email burkegraphicdesign@outlook.com or contact me on my various social media sites: Facebook, X/Twitter, Instagram & more.
What file types will I receive?
Primarily, clients will receive a high-resolution PDF and PNG version of their design. From there, the file formats are subject to change depending on the project. Secondary file types include, but are not limited to; JPEG, GIF, TIFF, AI, PSD, INDD, IDML, MP4, AEP, etc,.
Editorial Designs and Brand Identities will be provided with a packaged file of the final design, including all used images and typefaces, and an editable copy of the design.
Please note, all designs will be zipped into a folder to send to the client (.zip folder).
Should you have a preferred file type be sent in the final design package, please let me know as soon as possible to the start of the design process.
Do you have a price guide?
Brand identity packages are priced at a flat rate, located on our services page. Individual services do not have a price guide. As I offer a wide array of design services, I require more details to be able to provide an accurate price for you. All prices vary depending on the project. Consultations and quotes are free of charge! For price quotes/inquiries, please contact me.
Do you charge a deposit?
I require a 50% initial deposit for brand identity packages.
I do not require deposits for individual services, as they are charged on a per hour basis.
Please note that deposits are for the designer's personal financial and time safety.
What types of payments do you accept?
I accept PayPal payments. If you do not have access to PayPal and require any additional payment, please contact me to discuss options. E-transfer payments are open to a number of clients within Canada. Please contact me to inquire if you are legible for e-transfer payments.
How will I know how to use my new site?
I will provide a written document with instructions to learn how to navigate your new site or how to make personal tweaks after the design process! Should you have any additional questions about your site, contact me at any time.
Please be aware of and note the following terms:
I am within my rights to decline and cancel projects at any time during the design process should a client become uncooperative, disrespectful or disobey contracted agreements.
My rates are based on an individual client and project basis and are not legible for negotiation. Your fees will not be the same for different projects.
A deposit for brand identity packages is not legible for negotiation. Unwillingness to provide the upfront 50% deposit will result in a refusal to work on your project. Note that, individual services do not require a deposit.
I am within my rights to refuse art or illustrations that I deem unacceptable, inappropriate in nature, or against personal beliefs and morals.
Late payments are subject to a late charge. I reserve the right to withhold shipments to customers that do not meet these terms. Payments not made within 30 days of the invoice date of issue will result in your design being canceled. No refunds are issued for the initial deposit should you fail to meet these terms.
Design work requires designer and client communication. If I have not heard from you within 30 days during the design process, your project will be considered abandoned. You will have no rights to the content provided during the design process time, nor will refunds be issued. Should you reach out after the 30 day period, a new deposit will be required and the design process will begin anew.
I have a ZERO PATIENCE policy for disrespect during any time of the design process. I aim to maintain an industry standard of professionalism with my clients and work. Should a client not respect me or my work with that same courtesy, I am within my rights to cancel the project.
Acrylic Pins - Variety of sizes. Please specify a size (in inches) for your order. A minimum quantity of 10 is required for this product.
Button Pins - Round, Button Pin, 58mm (2.25 inches). No minimum order is required.
Magnet - Round Magnet, 58mm (2.25 inches). No minimum order is required.
Please note: Manufacturing orders are subject to a shipping fee. The shipping fee is dependent on your location. Inquire for details. Orders are shipped from Canada.